BYOD Policy
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Services We provide mobile telecommunications services using the Nationwide Sprint® Network for use exclusively with Devices purchased from us or our authorized retailers and resellers or Devices activated by us as part of the 'Bring Your Own Sprint Device' program. We cannot guarantee that a device not provided by Helio, or device that has been modified by you, will be compatible with the Nationwide Sprint® Network, will comply with applicable FCC or other legal requirements, or that you will be able to access and use the Services you have purchased. If you alter or modify your Device in a way not authorized or recommended by your Device's manufacturer, you may lose functionality, and you may be required to purchase a new Device in order to restore service. Because your Sprint device is no longer active on a Sprint retail account, many of the device features will no longer work and Helio, who is responsible for your service, will not support them.

  These include, but are not limited to:


These include, but are not limited to:


Sprint Zone

Sprint Family Locator

TeleNav GPS

Sprint Radio

Sprint Music

Sprint TV

Sprint Mobile Sync

Sprint Powerdeck

Sprint MY Account

Sprint Mobile Wallet


In addition, these features may not work:


Picture Mail

Multimedia Services